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OTP IVRS App Method – Link Aadhaar with Reliance

As per the Government’s Notification, it is mandatory for you to verify your Reliance connection/s and link them to Aadhaar. It’s simple and easy! To avoid last minute rush, please complete your re-verification as soon as possible and continue to enjoy uninterrupted service.

OTP IVRS App Method – Link Aadhaar with Reliance

DoT has introduced three new methods to link registered mobile number with Aadhar. These methods will help subscribers to get their mobile number linked to Aadhar without visiting the stores of the Telco’s.

  • OTP (One Time Password) based
  • App based
  • IVRS based
No need to give finger prints to local SIM Card retailer for your mobile phone verification. You can now link Aadhaar with mobile from comfort of your home through OTP, App or IVRS.

Frequently Asked Question during Aadhaar eKYC with Reliance Mobile Verification

What is the process to re-verify my connection?
Please refer above steps to re-verify your connection

Visit the nearest Reliance Store along with your Aadhaar number

·         Provide the a 6-digit verification code (RVC) sent to your mobile /registered alternate number

·         Validate your Aadhaar number and 6-digit verification code through biometric authentication

·         To complete the re-verification process, respond suitably (within 3 hours) to the SMS that you shall receive after 24 hours

Where can I get my connection re-verified?

You may get your connection re-verified at the nearest Reliance Store, via App, OTP, or IVRS.

Do I need Aadhaar card to complete the re-verification process?

Aadhaar Card is not required, but you are only required to provide your Aadhaar number.

I am a corporate customer. Do I have to re-verify my connection?

The DoT guidelines are applicable to Individual Mobile /Data Card connections only.

I have more than one connection; do I need to re-verify each connection?

Yes, as per DoT guidelines each of your connections is required to be re-verified through OTP, App or IVRS authentication.

I have taken the connection through e-KYC process. Do I still have to get my connection re-verified?

No, if you have taken the connection through e-KYC biometric process then you are not required to get your connection re-verified.

How long is re-verification code valid for?

The re-verification code is valid for 30 minutes only. You may re-generate the code via App, OTP or IVRS to complete the re-verification process.

My verification is failing. What should I do now?

Please open the App, IVRS or OTP and re-generate the re-verification code and complete the process.

On what number shall I receive the re-verification code in case I have a Data Card connection?

The re-verification code shall be sent to

·         your Mobile number in case of a Mobile connection
·         your alternate registered contact number in case of a Data connection

How will I know that my connection has been successfully verified?

You shall receive a confirmatory SMS on successful completion of re-verification.

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