As per the Government’s Notification, it is mandatory for
you to verify your Jio connection/s and link them to Aadhaar. It’s
simple and easy! To avoid last minute rush, please complete your
re-verification as soon as possible and continue to enjoy uninterrupted
service.
DoT has introduced three new methods to link registered mobile number with Aadhar. These methods will help subscribers to get their mobile number linked to Aadhar without visiting the stores of the Telco’s.
DoT has introduced three new methods to link registered mobile number with Aadhar. These methods will help subscribers to get their mobile number linked to Aadhar without visiting the stores of the Telco’s.
- OTP (One Time Password) based
- App based
- IVRS based
No need to give finger prints to local SIM Card retailer for
your mobile phone verification. You can now link Aadhaar with mobile from
comfort of your home through OTP, App or IVRS.
Frequently Asked
Question during Aadhaar eKYC with Jio Mobile Verification
What is the process
to re-verify my connection?
Please refer above steps to re-verify your connection
Visit the nearest Jio Store along with your Aadhaar
number
· Provide the a 6-digit verification code (RVC) sent to your mobile /registered alternate number
Where can I get my
connection re-verified?
You may get your connection re-verified at the nearest Jio Store, via App, OTP, or IVRS.
Do I need Aadhaar
card to complete the re-verification process?
Aadhaar Card is not required, but you are only required to
provide your Aadhaar number.
I am a corporate
customer. Do I have to re-verify my connection?
The DoT guidelines are applicable to Individual Mobile /Data
Card connections only.
I have more than one
connection; do I need to re-verify each connection?
Yes, as per DoT guidelines each of your connections is
required to be re-verified through OTP, App or IVRS authentication.
I have taken the
connection through e-KYC process. Do I still have to get my connection
re-verified?
No, if you have taken the connection through e-KYC biometric
process then you are not required to get your connection re-verified.
How long is
re-verification code valid for?
The re-verification code is valid for 30 minutes only. You
may re-generate the code via App, OTP or IVRS to complete the re-verification
process.
My verification is
failing. What should I do now?
Please open the App, IVRS or OTP and re-generate the
re-verification code and complete the process.
On what number shall
I receive the re-verification code in case I have a Data Card connection?
The re-verification code shall be sent to
·
your Mobile number in case of a Mobile
connection
·
your alternate registered contact number in case
of a Data connection
How will I know that
my connection has been successfully verified?
You shall receive a confirmatory SMS on successful
completion of re-verification.
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